Privacy & Security
Piggy Bank Factory uses technology called Secure Socket Layer (SSL) to encrypt any personal information you transmit to us online. The information is encrypted on your computer and decoded after it reaches Piggy Bank Factory's secure server. This information cannot be decrypted during transit. Under the Fair Credit Billing Act, you cannot be held liable for more than $50.00 of unauthorized charges on your card.
Shopping online at Piggy Bank Factory is statistically safer than using your credit card at a restaurant or department store. Technical experts point out that online purchases without human intervention are far safer than traditional credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.
If you are still nervous about ordering online, once you have selected your products we encourage you to call our Customer Service department at 800-927-0707 and one of our Customer Service agents will be happy to place your order for you over the phone.
What Information We Collect and Why
We collect personal information primarily so that we may process your order, but also so that we may personalize your purchases and make your shopping experience as unique as possible. In addition to personal information collected for purposes of processing your order, we may ask for the following information:
Billing and Shipping Information
During the checkout process, we ask for certain personal information - name, address, e-mail, telephone number and credit card information - all of which are necessary for us to process your order and ship it to you. Basic personal information such as name, address and telephone number, but not credit card numbers, may be transmitted to contracted third parties (UPS, FedEx, etc.) solely for the purpose of shipping your order. As described above, ordering with Piggy Bank Factory is safe and secure because we use Secure Socket Layer Technology which encrypts the information you send to us. This information cannot be decrypted during transmission and is decoded on Piggy Bank Factory's secure server, which cannot be accessed by 3rd parties. Piggy Bank Factory may also use this information to send you our printed catalog or other announcements via postal mail.
In order to hand-personalize each product, Piggy Bank Factory requires that you submit certain private information to us for most items. This may consist of your child's name(s) or age(s), birthdate(s), etc. This information is used only to personalize your purchases, and is held strictly confidential.
During the checkout process, we collect your e-mail address. Your e-mail address is used in the order process unless the box to join our list is checked. If you sign up for our list we will occasionally send offers of special deals and coupons on our products. This information is never sold or rented to third parties.
At any time, you may modify your information by sending an e-mail to office@Piggy Bank Factory.com.
Piggy Bank Factory uses a feature of your Internet web browser called a "cookie" to assign a unique identification to your computer. Cookies are files that your web browser places on your computer's hard drive. Piggy Bank Factory creates and then uses these cookie files to track your cart contents and to recognize you when you return to Piggy Bank Factory's site. This saves you from having to re-input your billing and shipping information the next time you shop with us.
In some instances, your browser may have been set to not accept cookies. If so, you will see a message when the Piggy Bank Factory web site tries to access any cookies. By default, most all browsers are setup to accept cookies when first installed. If your is not, you can change your cookie settings usually in the "Security Options" or "Preferences" section of your browser (or something similar).